Copy of Returns & Refunds (maimonia OG)

Due to the nature of the product we unfortunately can't cancel or offer returns and refunds for defective items. We only offer replacements. 

If you would like to make an exchange, we will accept an exchange as long as you contact us within 30 days of the delivery date. We will either issue store credit for what was spent upon arrival or we will process the exchange for you. 

Easy Return and Exchange Process: 

1. You can start your return process by going through our Help Desk. If you would like an exchange, request a return package that includes instructions and RMA (TAKE NOTE: Return shipping costs are paid by the customers).

2. Ship the items to return.

3. When we receive your return, it will be processed in under 24 hours.  If you're requesting an exchange, the merchandise you requested in your exchange form will be shipped immediately once your return is accepted, granted that they're in stock.