Copy of Shipping (maimonia OG)

Non-custom orders are shipped out within 24 hours of purchase. 

Custom orders may take up to 25 business days to make due to high demand.

Orders are sent directly from our warehouse. Shipping costs are affordable and vary depending on the size and weight of your order, and are calculated at check out. We provide excellent, reliable shipping services within the United States, to Canada, and the rest of the world. All shipping services include tracking information.

After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated.

HOW LONG DOES DELIVERY TAKE?

  • The approximate shipping time varies for each country:
Country Delivery times Shipping Carriers
USA
8-15 Business Days (weekends and holidays not included)
DHL, USPS, CNE
Canada Canada Post
United Kingdom Royal Mail
Australia Australia Post
Other Countries 10-15 Business Days (weekends and holidays not included) local shipping carriers


Shipping times are only estimates and unfortunately, cannot be guaranteed. 

**Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

**Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.

WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER?

  • If you're missing part of your order, it's possible it could have been sent in more than one parcel. If this is the case, you will have received one dispatch email per parcel. This is likely to be the case if your order is quite large.
    Please also check the invoice inside your parcel bag. This will detail which items should be in the parcel.
    If you have only been sent one dispatch email and haven’t received all of your items please contact us ASAP.

DO I HAVE TO PAY CUSTOMS CHARGES ON MY ORDER?

  • Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Maimonia™. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

Thank you for trusting us with your business! Please don't hesitate to contact our support team at contactus@maimonia.com for help with your order.

*All shipping times exclude clearance/customs delays. We are not responsible for any additional customs/duty fees that may apply for international orders.